Energy Super

Absolutely disgusting company that nobody on the planet should have to deal with. I would never recommend them in a 1000 years, unless you want to get screwed over. 1 star is even too generous.

Amazing team, had to use the income protection fantastic to deal with.

My parents have been with Energy Super since its inception and it is the reason they can afford the aged care they now need. Energy Super has a great track record, are very responsive and have excellent customer service. I’d like to make a particular mention of Jessica—thanks for your help navigating the complexities of the super system at this difficult time.

Have been dealing with Energy super recently for my SMSF setup nothing was a problem they did exactly as i asked and to my surprise fast processing my requests also.

I have asked them to report fund details to ATO twice last week but still ATO is saying that ATO has not received fund details from Energy Super. Please act on my request if you do not want to act then say "NO" that will be ok. Also, They finished my transfer process & they had not sent any confirmation email or txt that transfer was finish after 8 weeks. It is meaning less that your system even do not have basic functions in 2020. Also, after transfer they created new member number & they do not feel that Member should be informed that & they kept it in the system untill I asked after 8 weeks & 30 minutes call time that what is happening with my transfer & answer was "It is already done week ago & new member number is created which was not linked to members login account. so member no way can trace what is happening. It was ~$12k transfer which I feel Energy super is thinking it is small coin amount & It is ok to work as cheap standard. I feel your system it still old when I compare with the Nab or any other banking system. Also, Customer care staff needs to get train to answer question instead of getting argument mode answering style. Please report my fund to ATO ASAP. Please report my fund to ATO ASAP. Please report my fund to ATO ASAP. If you have already done report before week or so then.. (As per ATO asked me to tell you guys) Please re-report my fund to ATO ASAP. Please re-report my fund to ATO ASAP. Please re-report my fund to ATO ASAP. If you have already done re-report then.. Please re-re-report my fund to ATO ASAP. Please re-re-report my fund to ATO ASAP. Please re-re-report my fund to ATO ASAP. It's pain to work with you guys that's what I can say... I hope you guys understand. Regards & Thanks. ..... Issues were resolved and appreciated phone call from the team.

Above average returns combined with a super friendly call centre that is actually based in Brisbane. Keep up the good work!

I called energy super multiple times past 2 weeks and because of the busy lines I was given the option to leave my number and name for a call back however it has not happen yet. Poor service