Aware Super - Brisbane
About the company
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Be very very careful when applying for insurance with Aware Super. They have a sneaky habit of applying high premiums for cover without telling you - the first you'll find out is when you look at a monthly statement (assuming you do that diligently). You would think they would seek your actual consent or tell you what the price is before commencing an overpriced insurance policy!
Just had to merge with this company from my Telstra Account, where I had death benefit until age 75 years. This did not roll over as Aware age limit is 70 years. Was told by Telstra that this would continue with Aware. Please be AWARE if you are in the 70 to 75 age group, that if is not longer applicable with Aware.
I have had a good experience so far with Aware
You would be better off flushing your hard earned money down the toilet than letting aware super anywhere near it. My father needs access to his super to pay for aged care and in 9 months aware super has refused to release his money, causing an enormous amount of stress and financial hardship for him (and me). They dont call back when they ask you to leave a call back request, they dont respond to complaints (even after 6 weeks of waiting), they cant/wont help on the phone and their staff provide conflicting information. Honestly even Telstra has better customer service than aware super. Just horrible.
This superanuation fund is just like all the rest . They rip you off on fees. They charge you administration fees on an account that has NO money in it . Why should someone have to pay administration fees on a zero balance ? When you join up and it takes say 3 months for the first contribution to come in. They charge you from the day you joined. So you have no money in the account for 3 months . You are still charged admin fees .You are not doing anything , as there is no money to administer . Avoid this fund like the plague . Terrible fund .
Aware! Your online 'chat' is useless and your call centre even worse. I have waited over 4 weeks to action a super rollover and spent hours on hold to your call centre. Glad I'm going elsewhere.
Superannuation & investment in Brisbane compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Brisbane are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Super Experts | ★ 4,9 | 166 | Yes |
| 2 | Stratus Financial Group | ★ 4,9 | 19 | No |
| 3 | SMSF Australia - Specialist SMSF Accountants | ★ 5,0 | 15 | No |
| 4 | Supannuation Insights Australia | ★ 4,8 | 6 | No |
| 5 | Superannuation Solutions Australia | ★ 3,5 | 2 | No |
| 7 | Aware Super - Brisbane (this page) | ★ 2,5 | 8 | No |