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The Super Factory Pty Ltd

4.9(33 reviews)See reviews ↓·Sunshine Coast

What customers say

Based on genuine customer reviews

Paul Fox is the name that surfaces most often, praised for his command of the self-managed super fund structure and for turning complex rules into plain language. Clients describe a consistent pattern of responsiveness, patience and care, noting that queries raised at any point in the financial year are dealt with quickly and that personal records are crosschecked rather than simply accepted. A recurring theme is the prompt completion of annual accounts, audits and lodgements with Centrelink and the ATO, with the necessary paperwork gathered and reported without delay.

A number of reviews mention the approachable and friendly manner of Paul and his team, along with the ease of arranging meetings to review requirements as circumstances change. Comments on cost point to fees that are reasonable and good value, especially from clients who had previously paid noticeably more for similar work. Long-standing relationships of many years appear throughout the feedback, and the practical groundwork of establishing a fund, conducting yearly audits and keeping reporting on track is where the commentary settles, with the assurance that comes from advisers who understand the structure and follow up unprompted.

Accountant

Reviews

Reviews are taken from publicly available sources.

WP
Warwick Parkinson19 July 2021

Both Annette and I have used the services of The Super Factory dealing with Paul Fox over the past 13 years. We found Paul and his team easy to communicate with and consequently the flow on from that was efficient, competent and super service in completing our Super Fund accounts expeditiously, dealing with, obtaining and lodging all the necessary documents needed to report to both Centrelink and ATO. Further we should add that this was all accomplished with the minimum of fuss and the maximum of efficiency so much so that the really good part for us was the prompt repayment of Tax refunds where due. Thanks Paul for such good and reliable completion of all things super for us, always on time and a pleasure to do business with you. We will continue to have our super fund looked after by you and your excellent staff with peace of mind. Many thanks again. Regards Warwick and Annette Parkinson

CA
Carol Atkinson13 January 2021

The Super Factory, in particular Paul Fox offers a timely and efficient service. I have been using the Super Factory for my SMSF for a number of years. The staff are very approachable and exceptionally helpful even if you have a query at any time during the financial year. Emails are always answered within 24 hours. I would highly recommend Paul Fox at the Super Factors.

ND
Neil Dearberg17 December 2020

I've used Super Factory for five years or more now and always find them to be friendly, efficient and timely so my franking credit rebates come qujckly :-) Paul and his ladies handle the complexity of pension and accumulation accounts very well and I have every confidence for the future and look forward to the ongoing relationship. i recommend them highly. Another great year from a top quality team at Super Factory - a super job again. Thanks Paul and the team

JA
Jack Andersen15 December 2020

I have found Paul Fox of the Super Factory to be helpful, professional and expedient in caring for my superannuation account. He is a good communicator, easy to work with and efficient. All at a fraction of the fees I was paying prior to joining Paul.

M
Mark11 December 2020

Paul Fox stands out for his knowledge, his patience and his clear communication. His unmistakable passion for the SMSF construct gave me the tools and confidence I needed to achieve encouraging early results with my Super. Super Factory follow-ups are friendly and to the point and fees are pleasantly reasonable. Highly Recommended.

AG
Alan George9 December 2020

Paul provides a wonderful efficient service. He has great expertise in preparing financial and taxation statements for SMSFs. Paul is very personable and takes time to discuss any issues with you. His reporting is timely and at a very reasonable cost. Many thanks Paul. Highly recommended.

T&
Tony & Marie Steele7 August 2020

We have been clients of Paul at The Super Factory for a number of years now. The service is exceptional and our fund reports and tax return are done in a very timely manner. Paul and his staff are friendly and efficient and we would highly recommend them to deal with your superannuation matters.

Superannuation & investment in Sunshine Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Sunshine Coast are compared.

RankProviderRatingReviewsOpen Sat.
1SMSF Australia - Specialist SMSF Accountants (Sunshine Coast)★ 5,02No
2any road Super - SMSF - Sunshine Coast - Caloundra - superannuation accountants★ 5,02No
3The Super Factory Pty Ltd (this page)★ 4,933No
Contact
+61754769955superfactory.com.au8/16 Innovation Pkwy, Birtinya QLD 4575
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
FridayClosed
SaturdayClosed
SundayClosed