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Northwest Financial Group

Northwest Financial Group

4.6(14 reviews)See reviews ↓·Bundaberg

About the company

Northwest Financial Group is a financial advisory and planning practice operating as Northwest Insurance, a trading name of Davkat Enterprises Pty Ltd, and a Corporate Authorised Representative of Community Broker Network Pty Ltd. The practice operates from offices in Bundaberg and Rockhampton, Queensland. David Coe is the Managing Director and holds the qualification Dip Fin Serv. (Ins Broking) and is a Qualified Practicing Insurance Broker (QPIB). David Coe has over 30 years' experience in the insurance industry and specialises in Commercial & Business Insurance, including Farm, Marine, Heavy Transport and Commercial Motor Insurance.

The practice has over 90 years combined experience in the insurance industry and has worked with individuals, businesses, and organizations on a wide range of insurance solutions. Trina McCracken is an Account Executive at the Bundaberg office with 30 years' experience, specialising in Business and Domestic Insurance and Claims Handling. Ashleigh Hondow is an Account Executive at the Bundaberg office, specialising in Commercial & Business Insurance Products including claims handling. Blake Coe is the Office Manager at the Bundaberg office with 10 years' experience, specialising in Commercial and Domestic Insurance and Claims Handling. Jenny Appel and Lily Garland are Admin & Account Executives at the Bundaberg office, specialising in Customer Service and General Administration.

Libby Murphy is an Account Executive based in Rockhampton, QLD, with 6 years' experience in Commercial and Domestic Insurance and is Tier 1 Qualified. Richard Nankivell is a Senior Account Executive based in Caloundra, QLD, specialising in Commercial & Business Insurance Products including claims handling. Northwest Insurance provides insurance solutions for aviation, business, contract works, cyber, farm, health, heavy commercial vehicle, home and contents, landlord, information technology, management liability, mining, motor vehicle, plant and equipment, professional indemnity, strata and community title, trades, and travel. David Coe was named in the Prestige & Inaugural Top 30 Elite Brokers in Australia by Insurance Business Magazine in 2017.

What customers say

Based on genuine customer reviews

In Bundaberg, Northwest Financial Group has built a long-standing reputation among personal and business clients seeking insurance and financial advice. Reviewers repeatedly highlight the expertise of David Coe, Blake and Libby, with Trina and Jonathan also named for their helpful, polite manner and careful attention to numerical detail. Speed of response, particularly to emails, comes up often, as does the willingness to make time at short notice when cover needs arranging.

Clients with multiple properties and businesses describe relying on the team for everything from straightforward car insurance to complex business policies, and several note the confidence that comes from access to a broad panel of insurers and the knowledge that appropriate cover and pricing are being secured. Claims handling draws consistent praise, with customers describing support through every step and a proactive approach when problems arise. Clear communication before and after cover is arranged is another recurring theme, along with honest and professional service that has kept many clients loyal for years across both personal and business dealings.

Insurance brokerLife insurance agency

Reviews

Reviews are taken from publicly available sources.

MZ
michael zobenica7 September 2026

Been with Northwest Financial Group for many years here in Bundaberg..Trina does an outstanding job best service you could ask for.

KF
Kimmy Fenn29 January 2026

Libby at North West has been absolutely fantastic, I’m so happy with the service and price. I’m a very happy Home owner ….

AC
Adrian Crush30 October 2025

I highly recommend David and his team for the great service they give. Thank you for making time at short notice and offering great professional advice.

JL
John Lathouras24 October 2025

Honest, Efficient very Professional service, I've been with David Coe with all of the various businesses I've had since he started in the insurance business at Stenhouse and I've been with him ever since, his son Blake is a chip off the old block and really knows the business. I wouldn't think of dealing anywhere else. Regards John Lathouras. BioIgnite Fertilizers Pty Ltd, Bundaberg.

KH
Kalkie Heights23 October 2025

We have many properties and Blake helps us out with all our insurance needs. He is very helpful and always responds so fast to our emails.

MW
Miranda Wall23 October 2025

The team at Northwest are fantastic! The piece of mind having a knowledgeable broker to support me through every step of a claim during an already stressful time is priceless. With their connection to so many insurers I always know I am getting the best possible cover at the best price. They are always available to answer any questions I have from simple car insurance through to complex business insurances. I highly recommend Blake, David and the entire Northwest team for all insurance needs.

DW
Don Wall22 October 2025

I have had a business association with the Northwest Financial group for many years now. I have always found them easy to deal with, responsive and willing to understand my businesses and needs to get just the right cover for the right price from their panel of insurers. When it has come to claims which I have had a couple they are always on the front foot, know what to ask me and manage the claim process for my best outcome. I could not recommend them higher. Service, product, responsiveness, knowledge, all 5 stars.

Financial advisers & planners in Bundaberg compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bundaberg are compared.

RankProviderRatingReviewsOpen Sat.
1Jess Curtis - Financial Adviser★ 5,028No
2Financial Advice Matters Bundaberg★ 5,04No
3Money and Wealth Management★ 5,03No
4Ulton Bundaberg★ 4,610No
5Northwest Financial Group (this page)★ 4,614No
Contact
+61741516001northwestfinancialgroup.com.au4B Targo St, Bundaberg Central QLD 4670
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed