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Cotton Tree Financial Services

Cotton Tree Financial Services

4.9(29 reviews)See reviews ↓·Sunshine Coast

About the company

Cotton Tree Financial Services is a self-licensed financial advice practice based in Maroochydore on the Sunshine Coast, servicing clients interstate and anywhere within Australia. The company was previously known as Poole and Partners Investment Services. It works with individuals, families, self-managed super funds (SMSFs) and businesses. The team has over 50 years of combined experience. Kirk Jarrott is the Founder and Director.

He began his career as an accountant in 1988, moved to investment services in 2000 and worked as a stockbroker for 3.5 years, and headed up the investment division of Poole and Partners Investment Services in 2003. He holds a Bachelor of Commerce, an Associate Degree in Commerce, a Diploma of Financial Planning and a Certificate IV in Finance and Mortgage Broking, and has lectured a stock market course at Sunshine Coast TAFE for 10 years.

Hayden White has been involved in the Sunshine Coast financial planning industry since 2001 and has been part of Cotton Tree Financial Services and Poole & Partners Investment Services PL since 2009. He holds a Diploma and a Graduate Diploma in Financial Planning, a Certificate IV in Finance & Mortgage Broking, is FASEA qualified and is a member of the Financial Advice Association of Australia (FFA). The company provides personal and business insurance advice, investment and financial planning solutions, and retirement planning, superannuation and pension advice, age pension advice, aged care advice and deceased estate services.

What customers say

Based on genuine customer reviews

Cotton Tree Financial Services has earned a loyal following among Sunshine Coast clients seeking financial planning delivered with genuine care. Several customers describe the practice as knowledgeable and trustworthy, singling out Hayden White for expertise that made a measurable difference to their financial planning, and more than one review highlights that he takes time to understand individual circumstances before tailoring a plan that fits personal goals. The team's work across superannuation and insurance options is a recurring theme, with Dylan praised for thorough explanations of those choices and a refusal to rush or pressure clients into decisions.

Clients note that claims and insurance matters are handled with clarity and confidence, including sourcing policies and managing dealings with insurers on their behalf. Honest, straightforward advice that is easy to understand features across accounts, as does responsive follow-up after consultations, often summarised in clear written form. Long-standing clients describe professionalism, honesty and a consistent commitment to acting in their interests, while newer clients appreciate feeling more confident about their financial position and future direction. The practice also extends its support to people navigating difficult insurance claims, with Robyn named for helping clients through challenging periods.

Financial consultantSuperannuation Consultant

Reviews

Reviews are taken from publicly available sources.

J
Jo20 July 2026

Thanks to Hayden and the team at Cotton Tree Financial Services,we couldn’t be happier with the service we’ve received. Professional, knowledgeable, and genuinely caring, Hayden has made the whole process easy to understand and gave us confidence in our financial future. We highly recommend them!

RH
Robert Hartigan19 May 2026

Thanks ever so much to all of the Team at Cotton Tree Financial Services, especially Robyn! They helped us through what has been one of the most 'challenging' times in my life. They're EXPERTS at providing a 'cushion' between the harsh/unsympathetic insurance companies and the 'wounded' claimant. I don't know what I would have done without them?

TE
Tonia Eaton27 April 2026

For the past 17 years, our experience with Hayden White and this team of financial planners and insurance brokers has been nothing short of exceptional. Their professionalism, honesty, and unwavering commitment to acting in the best interests of their clients have set a standard that is incredibly rare in the industry. They have successfully managed claims for us over the years, handling every step with clarity and confidence, and removing all the confusion and worry associated with insurance claims. Their ability to maximise the value of our insurance policies has made a meaningful difference to our financial security over the years, and we’ve always felt fully supported during moments that truly mattered. What sets them apart even further is their dedication to younger family members just starting their financial journey. They offer affordable, tailored financial guidance that reflects a deep understanding of the products and strategies best suited to individual needs and life stages. It’s reassuring to know that the next generation is receiving the same level of care, expertise, and integrity that we’ve relied on for so long. After 17 years, we can say with complete confidence that this team delivers outstanding service, genuine care, and consistently excellent results. We couldn’t recommend them more highly.

EB
Eloise Bathersby19 March 2026

Had a great experience with Hayden. He gave honest, straightforward advice and explained everything in a way that actually made sense. I never felt overwhelmed and really appreciated how easy he made the whole process. Feeling excited to start my financial journey with their help—would definitely recommend!

T
Truman23 February 2026

Dylan gave me carefully considered advice with excellent communication from start to finish. His follow-up was clear and professional and has steered me in the right direction. Would definitely recommend. Thanks to Dylan and Cotton Tree Financial Services.

N
Nick11 February 2026

We’ve had a really positive experience working with our financial adviser, Dylan. He has been extremely thorough in guiding us through our superannuation and insurance options, explaining everything clearly and making the process easy to understand! We never felt rushed or pressured to commit and all our questions were answered with a response tailored to our level of understanding. We feel much more confident about our financial position thanks to his advice and support. We’d happily recommend Dylan or his team to anyone looking for trustworthy and professional financial guidance.

LM
Luke Mainland3 February 2026

Hayden and his team at Cottontree financial services surpassed my expectations with the service they provided. I highly recommend these guys if you’re looking to get all your insurances up-to-date where they do all the sourcing and deal with all the headaches around the insurance world. Many thanks, Luke

Financial advisers & planners in Sunshine Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sunshine Coast are compared.

RankProviderRatingReviewsOpen Sat.
1MB Financial Group★ 5,0195No
2Elements Financial Planning★ 5,041No
3Jasper Financial★ 5,039No
4Client Focused Financial Planning★ 5,024No
5Propel Financial Advice★ 5,023No
9Cotton Tree Financial Services (this page)★ 4,929No
Contact
+61754509898cottontreefinancial.com.auUnit 1/33 Sixth Ave, Maroochydore QLD 4558
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed